Call Center Intelligence
LeadRobot integrates seamlessly into your call centre, enriching inbound calls in real-time, giving your agents a full view of contactability, demographic, and predictive data by the time they pick up the phone.
Data Intelligence. Revolutionised.
Become an AI-driven Call Center
With LeadRobot you can put the power of data science into the hands of your call center agents, capitalizing on their domain expertise and driving business value exponentially faster.
Our Data Points
Contactability Data
Append and verify key contactability markers such as phone numbers and email addresses.
Personal Details
Addition of key missing personal details such as forename, surname, dates of birth, and addresses.
Relational Data
Identify family structure data, cohabitation data, and co-directorship data
Marital Status
Identify marriage status and agreements - gain valuable insight for pension de-risking exercises.
Digital Readiness
Identify social profiles such as Facebook, LinkedIn, Twitter, Google+, and more. Use for communication planning.
Demographic Data
Socio-demographic data reveal deep consumer insights
Affluence Markers
Affluence markers such as property ownership and values, company directorships, predicted income.
Property Ownership
Ownership descriptions and property values from government records.
Employment Data
Find Employment data such as current employer, role, seniority, and employment history
Motor Data
Public motor ownership data, vehicle type, year, make and model
Our Predictive Scores
Segmentation Fit
Based on demographic and behavioral signals we ascertain which of your customer segments the lead is best defined by.
Readiness to Buy
Based on behavioral signals we ascertain at which stage of the consumer journey the lead is likely at and predict their current likelihood of conversion.
Propensity to Buy
Based on demographic and behavioral signals, we ascertain to what degree the lead fits the profile of one that is likely to convert.
Predicted CLV
Based on demographic, psychographic and behavioral signals we ascertain the predicted lifetime value of a customer
Risk & Trust
Based on demographic, psychographic and behavioral signals we ascertain how likely a lead is to pay and on time.
Digital Readiness
Based on demographic and behavioral signals, we ascertain to what degree the lead fits the profile of one that is likely to convert.
